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What If Amazon Could Care Less About the Apple Tablet

The last two days, Amazon has made a couple of announcements regarding the Kindle. The first is that they have raised the royalty that will be received by publishers to 70% and the second is that they will be making an SDK available. The spin on the street is that they are doing so because they are concerned about Apple horning in on their ebook market with their rumored (yes, it is still a rumor) tablet device. To be honest, I don’t think that is necessarily the case.
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Posted in Amazon, Apple, Books, Gadgets, Kindle, Publishing, Technology | Leave a comment

Image: Designing for Edge Cases

Note: I am sure that I am going to stir up a shit storm with this, but it is more of an observation and a bit of a question than a complaint.

Weightwatchers.com has a feature in their meal tracker that allows customers to track important metrics each day – things like taking a vitamin, drinking 8 glasses of water, and participating in a fitness activity. Many of these like the 8 glasses a day allow you to track multiple instances of the same item. What confuses me is that for some of these items, the requirements for nursing mothers (and in some circumstances for people over certain weights) are higher than those for than for the average Joe. In these cases, the developers include enough instances of the item in the interface to accommodate the high-end of the number.

Okay, I get it, it is better to serve the high-end than the low-end, since you can just leave some blank, but that requires that you read the instructions in the tool-tip (which usability studies will show you is an activity very few people undertake). I am also sure that Weight Watchers has a larger share of nursing mothers and people over specific weight thresholds than almost any other site on the web, but I would still have to believe that these are edge cases and arbitrary ones at best. What about diabetics and those with eating disorders, why not design to their needs as well.

It is clear that Weight Watchers has put a lot of time and thought into their site design and functionality (and it has certainly come along way in the last few years), but it is usability oversights like this drive me absolutely batty. They collect a significant amount of information when customers register. Why not leverage that to customize their interaction with the site? It would be clear from a quick glance at my info that I meet neither criteria for the expanded quantities and they could simply be hidden on my screen.

Maybe I am just overly sensitive to this stuff. What is the best practice in cases such as this?

  1. Go whole hog and leverage existing user data to customize for all cases.
  2. Extend your functionality to cover a handful of minorities, but for the most part rely on a catch-all technique.
  3. Go for the lowest common denominator.

I don’t really know which is right, but I am pretty sure that landing in the middle is not the answer.

Posted in The Web | Leave a comment

Michael Ruhlman’s BLT from Scratch – Summertime Challenge and My Obsession with the Perfect Sandwich

Food writer Michael Ruhlman has a post on his blog challenging his readers to create a BLT from scratch, photograph it and submit it. Creating a BLT from scratch in his mind means curing the pancetta, baking the bread, growing the lettuce and tomatoes and making the mayo from scratch. Despite the fact that I am a vegetarian, I will likely take a stab at the contest and swap something else interesting in place of the bacon.
I have been on a bit of a hiatus from the blog, here, as I change jobs and hone the art of people molding (parenting), but I couldn’t resist the opportunity to spread the word on this challenge. Building the perfect homegrown sandwich has become a bit of an obsession for me, and Michael’s post is pretty much a verbatim recounting of my tactics.

  • The summer garden went in early this year just to provide me with a hefty supply of crisp head lettuce and arugula (which don’t do well during the warmer months).
  • I upped the number of eggs that we get from the local CSA group to assure that I always have fresh mayo on hand (I use a couple of recipes from Ruhlman’s newest book, one for a pinch and one for more involved recipes).
  • I have also been dabbling in some different bread recipes including a wheat and a sourdough on top of my favorite no-knead recipe.
  • Even the tomatoes which are ample in Indiana in the summer got an early start.

I have a number of other different ingredients going in the garden as well so I can mix it up with squash, peppers, basil, etc. The big sticking point is the cheese, which I figure will likely come from a local farmer (Carpiole goat cheese can be had at the farmers market – another benefit to being in Indiana) or a stab at making some fresh mozzarella at home.

Of course there will be other food stuffs that emerge from the garden and the bounty of the CSA and the farmer’s market, but at the end of the day it is the sandwich that drives me. It’s a bit sad, too, because my wife doesn’t have the appreciation for the sublimeness of a well made sandwich and to me, there is no bigger gift you can give someone than food that you have nurtured from seed and lovingly prepared into a meal. I suppose that we should all have a bit more appreciation for our farmers with that thought in mind.

On another note, Ruhlman’s new book Ratio: The Simple Codes Behind the Craft of Everyday Cooking is the finest cookbook (if you’d choose to call it that) that I have ever used. It transforms your kitchen into a pantry with basic stables and endless possibilities. Every serious cook should treat it as their bible.

Posted in Books, Cooking | Leave a comment

A Vegetarian Goat Rancher

There is an interesting article here on a former rancher that has returned to the business to raise really good healthy, happy, and high-quality goat meat. The kicker to the story is that his partner is a vegetarian and yet helps in the ranching.

I find the changes taking place in the agriculture business to be really promising. I, too, am a vegetarian and couldn’t fathom eating goat, but I think diversification of the American pallet and a focus on producing really high quality small scale products is a good thing.

I am excited to see where all of this goes. Part of this whole economic conundrum that the world is going through is due to the fact that manufacturing and production (even physical labor in general) has been dying off as knowledge workers take over, and yet the bulk of knowledge work has been built around manufacturing and production (all those white collar jobs that the car industry is currently cutting). One of two things are going to happen (or more than likely both): we are going to change the way we think about paying for things and what we are willing to pay for no longer tying value only to a physical object, and there is going to be a return to craftmanship and a willingness to pay more for items that are well-crafted and thoughtfully produced. It seems that the food industry is on the leading edge of the latter as people are pushing back on mass produced and chain restaurants and focusing on fresh, small, and local.

The numbers of well-educated, former knowledge workers who are heading to the fields and workshops to focus on creative production work are increasing and I think that is a good thing for the well-being of our nation as a whole. This is a subject that deserves a lot more attention than this post and is something that I hope to revisit soon.

Addendum: There has been no bigger advocate for reforming the food that we as Americans grow and eat than Michael Pollan. In particular, he points to the fact that agriculture is currently more dependent on oil than sunlight. Jason Kottke raised the question recently as to whether either of our presidential candidates were aware of these issues and what their intent would be in addressing it. Today, he points to an article that indicates that it is in the very least on Obama’s radar. Pollan’s concerns may be found here and I highly recommend his books The Omnivore’s Dilemma: A Natural History of Four Meals and In Defense of Food: An Eater’s Manifesto.

Posted in *The Good*, Cooking, Miscellaneous and Multitudinous | Leave a comment

NYT Article on Text Books

Further to my post on a posited Amazon Kindle foray into text books, the New York Times has an article on electronic versions of text books and some of the dilemmas that current models present. I mentioned in my post that the individual consumer doesn’t get to select which book is used. The Times points to an interesting side effect to this practice in comparing pharmaceutical sales to publishing:

A final similarity, in the words of R. Preston McAfee, an economics professor at Cal Tech, is that both textbook publishers and drug makers benefit from the problem of “moral hazards” — that is, the doctor who prescribes medication and the professor who requires a textbook don’t have to bear the cost and thus usually don’t think twice about it.

The drivers are right in this market to start seeing some drastic changes and it seems some professors are leading the way be it by foregoing traditional publishing for electronic versions and print-on-demand, and even going so far as presenting courseware as wikis. (Link).

Posted in Publishing, Technology | Leave a comment

Editing Life

Merlin Mann weblebrity of a variety of sorts, has outright stated something on his Tumblelog Kung Fu Grippe that it seems he has been bumping up against for some time and captures a feeling that I have had for a while now as well.

With this diet metaphor in mind, I want to, if you like, start eating better. But, I also want to start growing a tastier tomato — regardless of how easy it is to pick, package, ship, or vend. The tomato is the story, my friend.

This doesn’t mean I’ll be liveblogging a lot of ham-fisted attempts to turn “everything” off. But it does mean making mindful decisions about the quality of any input that I check repeatedly — as well as any “stuff” I produce. Everything. From news sources to entertainment programming, and from ephemeral web content down to each email message I decide to respond to. The shit has to go, inclusive.

Merlin mentioned recently that he has been reading Here Comes Everybody. A fact that I find interesting since the concept of applying some heavy reverse osmosis to both what we take in and put out as denizens of the web is not really within the core concepts of the book. What Clay Shirky does do is provide meaning and a greater purpose to the work that is being done on the web. The inclusion of the word “work” is key to the concepts here since what most of us seem to be doing is playing. We do things because we can and because it’s there and for the most part because it’s free. At the end of the day though, it’s about producing high quality content that is of value to others and contributes to this collective effort that we are all just beginning to figure out. The concepts here apply well beyond the web, so even if your are not the habitual internet app tire kicker that I am, there is a lot to the It’s All Too Much mentality. Enough that I think this falls into the category of being well worth sharing.

What does this mean to me? That’s something that I intend to explore and share here a bit over the coming weeks.

Posted in Productivity, The Web | Leave a comment

I Learned Everything I Know from Bento Porn

Something strange happened today, and it seemed noteworthy so I relate it here. I have begun bringing my lunch to work (save money, eat better, blah bitty blah blah) and my vessel of choice is Mr. Bento.

Mr. Bento is a tremendous modern (and Japanese!) replacement for the lunchbox: a bullet shaped container with four sub-containers that holds ample food and keeps them hot or cold depending on your needs. The problem with Mr. Bento is that there are four (and only four) containers within the outer container. It’s not really a problem, because it forces me to think about what I take to lunch and I try and match my dietary needs to these containers: fruits, vegetables, proteins and carbs in some variation. The questions is what happens to the excess (and for me the excess is the cheese to go with the crackers or the dressing to go with the salad)? Add them before the day begins and something is inedible and soggy when meal time rolls around. Dedicate salad dressing to one of the vessels and (gasp), I get deprived of food.

This is a plight that I have battled for some time. I even toyed with buying the massive (3500 count) of condiment cups sold at Costco to hold those miniscule repositories for, well, ‘damp stuff’ that I don’t want intermingling with my ‘dry stuff’. While this is a problem that I felt was unique to me in reality it is not. Mr. Bento is a commercial product that is sold by Amazon and other major retailers. Other people surely have this problem, but it’s not like I can go t a Mr. Bento support group and since they are a Japanese company, the web-based forums (if they exist) are not likely to be much help. This is truly a niche-community based issue. Although, it’s not likely that there are specific online communities dedicated to practical solutions to Mr. Bento shortcomings, so how to solve this problem?

In actuality, the solution came to me. And, it came to me in a community that I never would have expected. Today, in discussing Mr. Bento with my co-workers (it is quite the conversation piece), a co-worker pointed out to me that there was a “Mr. Bento Porn” group on Flickr. The group consists of decidedly G-Rated pictures of meals that people have packed into their Mr. Bento. The meals are impressively gourmet and packed with absolute precision – all 5,000+ of them. Among these 5,000 are more than a dozen solutions to my problem of separating wet from dry, from the aforementioned condiment cups to custom hello kitty containers. Problem solved.

It seems that every time I get comfortable with the resources the online world has to offer, something new springs up, some new way of looking at things, some new way of crowd-sourcing solutions. In this instance, the photo contributors had no idea that they would solve my problem. Hell, they weren’t even trying to solve a problem. They were just contributing information (in this instance a proud display of their perfectly packed lunch) and it helps someone in need (so to speak). And to think, 15 years ago, I would have had an owner’s manual (in Japanese) and a phone number (in Japan) to help me. AH, the magic of the interwebs, delicious, delicious interwebs.

Posted in Gadgets, The Web | Leave a comment

A Note on Reverse Osmosis

For some reason, I have noticed the term “reverse osmosis” or the even worse “reverse osmosis filter” being thrown about quite a bit lately. This bothers me immensely. Osmosis is the movement of a liquid across a membrane from an area of low concentration to high contration. Effectively, you are diluting the concentration of a particle within a liquid. The reverse would be to separate the particle from the liquid, commonly referred to as “filtering”. Therefore, “reverse osmosis” is filtering. Unless it refers to a specific technology (in which case, feel free to chime in) it seems to be just marketing speak. “Purified by Reverse Osmosis” while sounding very 21st Century, is in fact the same process that humans have been doing for thousands of years, good old filtering.


Update – Even though it was giving this topic way too much attention, I did go ahead and look up Reverse Osmosis on Wikipedia, and it states the following:

Reverse osmosis (RO) is a separation process that uses pressure to force a solution through a membrane that retains the solute on one side and allows the pure solvent to pass to the other side. More formally, it is the process of forcing a solvent from a region of high solute concentration through a membrane to a region of low solute concentration by applying a pressure in excess of the osmotic pressure.

This seems to go to my assertion, bearing in mind that gravity is a force in excess of osmotic pressure. Therefore I feel totally justified in my indignation.

Posted in Miscellaneous and Multitudinous | Leave a comment

Is MoblieMe Working?

Apple’s new MobileMe service has come under a lot of fire since it’s launch and has encountered a number of severe difficulties involving uptime, faux push functionality, and lost customer emails. The whole thing has seemed quite un-apple like. I by no means have the intention of piling on, but I am going to anyway.

This is because the issue that I have encountered is so mind boggling, that I simply must address it. The issue is that Apple, masters of the user interface, seem to have left off the “working” icon. Apple pretty much invented the concept of a visual indication that the system is working on a request when they introduced the original Macintosh and an image of a watch showing the process. Virtually every computing system since has had some form of confirmation of a click and process in action.

MobileMe, however does not show processes (occasionally, a spinner appears when getting new mail) and leaves the user wondering whether their click has been registered at all. Click “delete”, and you are left to stare at a perfectly stagnant screen until (if you are lucky) the deleted item disappears. Double-click on the button and you are presented with an ambiguous error message explaining that the message cannot be found. Buttons don’t even have hover or click states! Say WHAT??? This is basic web design people!

I find it downright shocking that Apple of all companies would leave off something as fundamental as a feedback within their interface. It just shows how prematurely this product was pushed out the door.

Posted in Apple, The Web | Leave a comment

The Academic eBook Reader

Rumor has it that Amazon may be releasing their Kindle eBook reader in a modified format for the academic market. Having been employed by a number of text book publishers, my initial reaction was a gasp and shudder. Upon further reflection, this may just be the innovation that the text book market needs. For a very long time the publishing industry has been for lack of a better word, stately. Clinging to a business model that seems to be eroding from all directions. I have been fortunate to have been in the technology publishing space which tends to be more open minded and on the leading edge of innovation (at least as far as publishing goes).

Academic publishing has been at the opposite end of the spectrum. Publishers rely on selling very large numbers of very expensive books and only every once in a while. They tend to sell to one buyer who makes a decision for an entire school system and delivers customers en masse. Lose an adoption in a given year either due to a pass or competition and your whole business is shaken.

For teachers, this means lessons are handed down from above and dictated my third parties. The content is either not time sensitive or is outdated. There is no way an educator truly shine under these circumstances.

Students, are forced to spend a fortune on books and haul around massive tomes that are not providing them with the optimal educational experience (I wonder what the weight of all of the wasted content that is either not correct, out-of-date, or simply not taught amounts to). To the extent that it has actually become a health problem. The necessary evil of that has arisen or the whole circumstance is the used text book which helps neither the publisher, book seller, teacher or student. Marked-up, torn, neglected, boogered. For anyone who has worked in publishing, it is a horrible sight.

So what could the Kindle text book bring to the party?

  • Updated Content – The biggest crime of text books is that they become outdated and schools and students can’t afford to update every year. In some fields, every year isn’t often enough, content needs to be literally up to the minute. Electronic content is updatable and correctable. Errata can be eliminated and students can get an evolving and accurate product that is worth the purchase price. Truly forward thinking publishers will model on the software as a service model and maintain a continuous revenue stream that can mean a lower up front cost.
  • Portable -I for one was well known for not having my materials at class. Heck, in college I would ride my bike to campus for 4 or 5 classes in a day, many of which required three or four books. In high school, I distinctly remember not having room in my locker for my books because books like my Biology text book attempted to capture the history of existence in a single 1800 page – hard cover! – tome. A Kindle could pack all of those materials into one compact device. Never mind the capacity to replace notebooks and handouts.
  • Editable – Electronic content can be manipulated. That means that professors would be able to create a truly unique experience, integrating content from multiple sources, editing out content that does not apply to the curriculum and adding their own annotations. Notes could be integrated into the text on the fly.
  • Searchable – The evolution of search has revolutionized how the web works and changed how we view information. It should have an equal impact on education. I had a Chemistry teacher who said it would be absolutely ludicrous for a professional chemist to rely solely on his memory and no other resources. For that reason, he allowed us any tool that we needed during our tests. Learning should not be about memorizing information, rather it should be based on researching information, processing that information and arriving at an informed result. With traditional text books, acquiring the information is often the bottleneck. Search allows for this to happen instantaneously, allowing the crucial processing to be where the work takes place.
  • Integrated – Electronic content is interactive content. It is no longer a static part of the page. By integrating with the computer, students may combine information from multiple sources, and compile it into comprehensive works. Everyone of my generation is familiar with the dreaded bibliography, likely the most painful part of any project and entirely unrelated to the actual learning at hand. It seems like the application of high quality learning materials and some basic microformats could greatly facilitate this and would in turn make a teacher’s job much easier as well.

Of course, there are ample reasons why this concept scares publishers. Most of them fall under the headers of “piracy” and the protection of a precious business model.

Perhaps the most frustrating thing about working in the publishing industry is the intrinsic belief that publishing is printing. There is a fear that when the relationship with the printer is compromised, the whole thing will go down the crapper. Publishers must understand that their job is in the production of high quality vetted content that provides the best possible experience for the audience. In the world of text books, ‘printed on paper’ does not fit the bill and the conservation of that business model hurts all parties.

With regard to piracy, paper is the worst of all DRM, while duplicating it is onerous, it is not impossible (hell, it is millennia old, I think everyone grasps how to take a word from one page to another). If you must have some form of protection here, it seems that a device like the Kindle, built explicitly with this challenge in mind would be the ideal route to go, layer that with a subscription model and you add another layer of protection.

The business model for text books has been broken for some time. A product like the Kindle could help solve some core issues and provide for a better experience for the student, academic institution, and publisher alike. The question comes down to whether the publishers will stray from their stately ways and embrace a tool that can truly serve the needs of their consumer.

Posted in Books, Gadgets, Publishing, Technology | Leave a comment
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    This is the weblog of Kit Kemper. It is generally about marketing. Marketing in the sense that pretty much everything you do as a company and more often as a person these days devolves into marketing of some sort or another. It is also about tech in much the same way as it is about marketing, technology touches more of our lives every day and where people, marketing, and technology converge there are some pretty interesting things happening.